Philips 2000 Series Robot Vacuum & Mop Cleaner White XU2100/20 2YEARS WARRANTY

At TF2 Bargains, we understand the importance of providing reliable and high-quality consumer electronic products to our customers. We are committed to ensuring your satisfaction with our products, and we offer warranty options to give you peace of mind when purchasing from our Shopify store.

1. Warranty Coverage:
a. 12 Months Sellers Warranty: TF2 Bargains provides a 12-month warranty on all eligible products. This warranty period covers any manufacturing defects or malfunctions that may arise during normal use. The warranty period starts from the date of purchase.

b. Manufacturer's Warranty: For certain products, TF2 Bargains also offers the option to avail of the manufacturer's warranty, if applicable. The specific warranty period for each item will be mentioned in the item description on our website.

2. Warranty Claim Process:
a. To initiate a warranty claim, please contact our customer support team within the warranty period specified for the product. You can reach out to us via email, phone, or any other contact method mentioned on our website.

b. Provide our customer support team with the order details, including the product name, order number, and a detailed description of the issue you are experiencing.

c. Our customer support team will guide you through the necessary steps to assess the issue and determine whether it falls under warranty coverage.

3. Warranty Terms and Conditions:
a. The warranty coverage provided by TF2 Bargains is limited to manufacturing defects and malfunctions that occur during normal use of the product. It does not cover damages caused by misuse, accidents, unauthorised modifications or repairs, acts of nature, or negligence.

b. The in house warranty coverage applies to the original purchaser of the product and is not transferable.

c. TF2 Bargains reserves the right to repair, replace, or provide a refund for the defective product at its sole discretion. If a repair or replacement is not possible, and a refund is granted, it will be issued in the original form of payment.

d. Any repairs or replacements made under warranty will not extend the original warranty period.

e. TF2 Bargains may require the defective product to be returned for assessment, repair, or replacement. The customer will be responsible for shipping costs associated with returning the product unless otherwise instructed by our customer support team.

f. TF2 Bargains shall not be liable for any indirect, incidental, or consequential damages arising from the use of the product.

4. Exclusions:
The warranty coverage provided by TF2 Bargains does not apply to the following:

a. Consumable items, including batteries, unless otherwise specified by the manufacturer.

b. Products that have been damaged due to improper installation, handling, or maintenance.

c. Products that have been tampered with, modified, or repaired by unauthorised personnel.

d. Damage caused by accidents, misuse, negligence, or natural disasters.

5. Governing Law:
This warranty policy shall be governed by and construed in accordance with the laws of the jurisdiction in which TF2 Bargains is located.

TF2 Bargains reserves the right to modify or update this warranty policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or require further assistance, please do not hesitate to contact our customer support team.

Thank you for choosing TF2 Bargains!